Support & contact
We're here to help.
Whether you're a restaurant thinking about Porchlight, a diner with a question about a booking, or something's not working right — get in touch and a real person will get back to you.
General enquiries
hello@porchlightpro.com
New to Porchlight? Want to see how it'd work for your restaurant? Start here.
Support
support@porchlightpro.com
Already using Porchlight, or have a question about a booking? We'll get back to you as soon as we can.
Send us a message
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Frequently asked
Quick answers
Once we've talked through your hours, tables, and how you'd like bookings handled, setup is typically a matter of days rather than weeks — most of it is just teaching Thomas your restaurant.
Yes — we set up call forwarding so your existing number keeps working exactly as before. Guests dial the number they already know.
If a request needs a person — a large party, a special occasion, anything unusual — Thomas logs a callback request so your team can follow up directly.
Yes. We only collect what's needed to fulfil a booking, keep it for a short, fixed period, and never use it for marketing. Full details are on our privacy page.
It depends on your restaurant's size and call volume. Get in touch and we'll talk you through a straightforward quote — no long contracts.